Reference

Terms Conditions That Apply to Your e30princess Account

These terms set out what you agree to when you open and use your e30princess account, including how deposits via DANA, OVO, and GoPay are handled and what conduct is expected.

Account eligibility applies where local law permitsDANA, OVO, GoPay deposit rules includedAccount security obligations explainedApplies to all game categories and wallet activity

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security and Policy Practices

These terms are not just a formality. They define how we protect your account, handle your deposit data, and respond when something goes wrong. We apply the same rules to every account regardless of deposit size, wallet type, or game category used.

Data Handling

Account data you submit — including wallet details for DANA, OVO, or GoPay — is used only for transaction processing and identity verification, not shared externally.

Account Security

We use SSL encryption on all account pages. If we detect unusual login activity, your account may be temporarily restricted pending identity confirmation from you.

Data Retention

Your account records, including transaction history and wallet logs, are retained for the period required by applicable regulations or until you formally request closure.

Requesting Changes

To update your registered wallet number, legal name, or account email, submit a verified request via live chat or email. Changes require identity confirmation before they take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe an action on your account conflicts with what is written here, contact us directly. Our support team handles account-related queries including wallet disputes, account access questions, and requests to review a transaction decision. We aim to respond to all written queries as quickly as our queue allows.

Team online

Live Chat

Reach our support team through the live chat widget inside your account dashboard for real-time queries about terms or wallet activity.

Email Support

Send a detailed written request to our support address for account reviews, formal complaints, or questions about specific term clauses.

Account Help Centre

The help section inside your account covers common terms questions — wallet eligibility, account suspension rules, and deposit verification steps.

What These Terms Actually Cover

e30princess Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on e30princess, you confirm you have read, understood, and accepted these terms in full. They govern every action on your account — from funding it via DANA, OVO, or GoPay to placing wagers on slots, live casino tables, or the sportsbook. Each

1
deposit method carries its own processing flow: DANA transfers clear against your registered account number, OVO links directly to your OVO wallet balance, and GoPay processes through your linked Gojek account. If a transaction fails or is flagged, our team reviews it against the account details
2
you provided at registration. We do not process deposits from wallets registered in another person's name. You are solely responsible for keeping your login credentials private. Any account access that results from you sharing your password remains your responsibility under these terms. These terms may be
3
updated periodically; continued use of your account after any change constitutes acceptance. Where local law in Indonesia affects how any clause applies to you, the locally applicable rule takes precedence. Players in Makassar and across Indonesia should check whether access is permitted under their local regulations
4
before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

These questions come up most often when you're reading through the terms for the first time. If your question isn't here, contact our support team directly from your account dashboard.

These terms apply to anyone who opens an account on e30princess. Access and eligibility depend on your location and whether your use is permitted under local law in Indonesia.

No. Deposits must come from a wallet registered in your own name. Transfers from third-party DANA, OVO, or GoPay accounts violate these terms and may result in account suspension.

We post updates on this page. Continuing to use your account after a change is published means you accept the revised terms. Check this page periodically if you want to stay current.

Send a written dispute via email or live chat with your account details and the specific clause you believe was applied incorrectly. Our team reviews each case individually.

Yes. Accounts can be restricted or suspended for breaches including third-party wallet use, sharing login credentials, or activity that conflicts with the conduct rules in these terms.

Submit a written request through our support channels. Identity verification is required before we process any data access request or permanent account closure under these terms.

Reference