Data We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit through DANA, OVO, or GoPay, the transaction reference and wallet ID associated with that payment are logged to
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match your account and confirm the transfer cleared correctly. We do not store your full e-wallet credentials or PIN at any point. We also collect device and session data — browser type, IP address, and pages visited — to keep your session secure and detect unusual
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access patterns. This technical data helps us respond if your account shows activity that does not match your normal login behaviour. We may hold this information for as long as your account remains active and for a period after closure, as required under applicable law. Availability
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of our services depends on local law and eligible regions. If you want a copy of the data we hold on your account, or you want to request a correction, you can reach our support team directly through the contact channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.